DianaTan.net

Ok, so I wrote in my previous post that I paid twice for a summon online. Guess what! They have emailed me to refund the extra cash paid to them and will pay to my credit card. So even though the online payment system for paying summons is a little buggy at times and not really updated real time, they do reinburse the money if they have detected double payment. I like this. Honesty is the best policy. This is good customer service. Even though the system is not really stable in terms of updating payments, I kinda of like the refund. I got 4 payments updated correctly out of 5 – so this is still ok. You can still rely on the web site to pay your summons online – removing all the hassle of parking your car, paying for the parking and queuing up just to settle all your summons. What do you think?

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